Terms and Conditions

1. Introduction

Welcome to marabusuvai.in ! By accessing or using our website, www.marabusuvai.in, and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website.

2. Products

  • Product Availability: All products on our website are subject to availability. We reserve the right to limit the quantity of products purchased and to discontinue products at any time.
  • Product Descriptions: We strive to ensure that all product descriptions, pricing, and images are accurate, but we do not guarantee that they are error-free. If a product you order is incorrectly described, we will notify you and offer a suitable solution.
  • Pricing: Prices are listed in INR and are subject to change without notice. Additional shipping fees may apply, which will be calculated at checkout.

3. Orders and Payments

  • Order Acceptance: When you place an order, you will receive an order confirmation via email. This does not signify our acceptance of your order. We reserve the right to cancel or refuse an order for reasons including but not limited to product availability, pricing errors, or suspected fraud.
  • Payment: We accept payment via 3rd Party payment provider like Razorpay, Strip, Credit/Debit card, Net banking, UPI, COD . You agree to provide accurate and complete payment information.
  • Order Confirmation: After your order is confirmed, we will send an email containing the order details. You are responsible for ensuring the accuracy of the order information.

4. Shipping and Delivery

  • Shipping Policy: We ship with in India. If one wish to purchase from outside India they could reach us on support@marabusuvai.in. Shipping charges will be calculated at checkout based on your location and the size of your order.
  • Delivery Times: Estimated delivery times will be shown at checkout. Please note that delivery times are estimates and not guaranteed.
  • Shipping Delays: While we strive to deliver orders promptly, Marabu suvai is not responsible for delays caused by the shipping carrier, weather, or other factors beyond our control.
  • Damaged or Lost Shipments: If your order arrives damaged or if it is lost during transit, please contact us within 3 days from the date of receipt. We will assist you with a solution.

5. Returns and Refunds

  • Return Policy: Due to the nature of our products (sweets and snacks), we are unable to accept returns. However, if you receive a product that is incorrect, damaged, or defective, please contact us within 3 days of receiving your order for assistance.
  • Refunds: If we cannot resolve an issue with a damaged or incorrect order, we will offer a refund or replacement as appropriate. Refunds are issued to the original payment method.
  • Exceptions: Custom orders, perishable products, or items marked as non-returnable cannot be refunded or exchanged.

6. Privacy and Data Protection

  • Privacy Policy: We respect your privacy and are committed to protecting your personal data. Please review our https://marabusuvai.in/privacy-policy/ to understand how we collect, use, and protect your information.

7. Intellectual Property

  • Copyright: All content on the website, including text, images, logos, and design, is owned by Marabu suvai and protected by copyright laws. Unauthorized use of these materials is prohibited.

8. User Conduct

  • You agree to use our website only for lawful purposes and not to engage in any conduct that could damage, disable, or interfere with the functionality of the site. This includes unauthorized access to our systems or spreading harmful viruses.

9. Limitation of Liability

  • Marabu suvai is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to errors in product descriptions or delays in shipping.

10. Governing Law

  • These Terms and Conditions are governed by the laws of India, Tamilnadu. Any disputes arising under these terms will be resolved in the courts of Tamilnadu.

11. Modifications

  • Marabu suvai reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the date of the last update will be reflected below. It is your responsibility to review these terms periodically for updates.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: support@marabusuvai.in

Last Updated: 06/12/2024